Refund policy

Customers may request a size exchange or receive a Social Sundays store credit voucher equal to the purchase value.
Store credit remains valid for 12 months from the date of issue.

Eligibility for Returns
Items may be returned if:
The item is defective or damaged upon delivery.
The incorrect item was received.
The item is unworn, unwashed, and in its original condition with tags attached.
Return Window
Return requests must be submitted within 7 days of receiving the order.
Approved returns must be shipped back within 7 days of approval.
Exchanges
Size exchanges are subject to stock availability.
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Refunds will only be processed for defective, damaged, or incorrectly supplied items.
Once the returned item has been inspected and approved, refunds will be processed within 5–10 business days.
Refunds will be issued via the original payment method where possible.
Non-Returnable Items
The following items cannot be returned:
Sale or clearance items.
Gift cards or store credit vouchers.
Items that have been worn, washed, altered, or damaged after delivery.

Contact Us
For any shipping, return, or exchange enquiries, please contact:
Social Sundays Customer Care
Email: support@socialsundays.co.za
WhatsApp: 0788433040